Summary and Key Dates

Here we bring the previous sections together to summarise what the Consumer Duty is for, along with the key dates for the rollout.

The How…

This section looks at the four Consumer Duty outcomes, a new principle, cross-cutting rules and roles and responsibilities

The What and the why…

Here we will look at what Consumer Duty is, why it’s important, what it is trying to acheive, and why it’s trying to acheive this.